Water Utility Management International

Volume 2 Issue 4
December 2007

Download full issue here

Contents

NEWS, including:

EBRD takes 10% stake in Veolia Voda

The European Bank for Reconstruction and Development (EBRD), which provides financing for projects in countries from central Europe to central Asia, is to take a 10% stake in Veolia Voda, the holding company for Veolia Water's central and eastern European activities.

UK: Lords report criticises Ofwat

A report on the UK's independent economic regulators from the House of Lords has singled out water regulator Ofwat for criticism of its handling of competition.

ANALYSIS

Prospects for private participation

A few key companies dominate the scene when it comes to private sector involvement in water and wastewater services around the world, but the market is much more complex than that, with a growing number of local players getting involved. Keith Hayward looks at the current picture.

Rebuilding Iraq's water infrastructure

Recent decades of isolation and war have left Iraq's infrastructure and engineering capabilities lagging behind other parts of the world. Lis Stedman reports on a collaborative rebuilding project that aims to help the country's water and wastewater capacity recover the lost ground.

Competition lacking in the UK, but who is to blame?

A report from the House of Lords has criticised Ofwat for the lack of competition in the UK water sector, claiming the regulator has failed to fulfil its remit. Ofwat has hit back, claiming that the legislation is to blame. Lis Stedman reports on the debate.

FEATURES

7

Austrian water supply benchmarking

By Roman Neunteufel, Reinhard Perfler, Heimo Theuretzbacher-Fritz and Jorg Kolbl

9

The online option for customer billing

By Lis Stedman

10

Communicating your economic, environmental and social performance - a guide for utilities

By Lis Stedman

12

Water in the public's eye: awareness-raising in Austria

By Susanne Brandstetter and Thomas Schlatte

13

Implementing risk management: a study of utility practice

By Brian MacGillivray and Simon Pollard

16

Latin America lured by the benefits of benchmarking

By Alejo Molinari

18

Contributions on ADERASA, Mexico and Central America

By Maria Luisa Corton, Alejo Molinari, Julie Padowski and Sanford Berg

20

Private investment in the water sector: banking on a bright future

By Lis Stedman