Water Supply

Volume 18 Number 1/2

Contents

1–6

The use and management of service contracts: participation in the private sector
International Report

Garret Westerhoff

7–14

The use and management of service contracts: participation in the private sector
Special Contribution

Bill Kingdom and Sharon Slade

14–15

The use and management of service contracts: participation in the private sector
National Report Argentina

J. Rais

16–17

The use and management of service contracts: participation in the private sector
National Report Finland

M. Luntamo

18–20

The use and management of service contracts: participation in the private sector
National Report France

Y. Mogno

20–22

The use and management of service contracts: participation in the private sector
National Report Germany

O. Scholz

22–23

The use and management of service contracts: participation in the private sector
National Report Hungary

M. Papp and G. Palko

23–25

The use and management of service contracts: participation in the private sector
National Report Italy

R. Bazzano

25–25

The use and management of service contracts: participation in the private sector
National Report Japan

H. Saito

26–27

The use and management of service contracts: participation in the private sector
National Report The Netherlands

C.P. Bruggink

27–27

The use and management of service contracts: participation in the private sector
National Report Portugal

F. de Melo Franco

28–30

The use and management of service contracts: participation in the private sector
National Report South Africa

O. Langenegger

31–31

The use and management of service contracts: participation in the private sector
National Report Sweden

A. Mattsson

32–32

The use and management of service contracts: participation in the private sector
National Report Switzerland

U. Manser

32–33

The use and management of service contracts: participation in the private sector
National Report Taiwan

T.-L. Lee

33–36

The use and management of service contracts: participation in the private sector
National Report USA

G.P. Westerhoff

37–40

The use and management of service contracts: participation in the private sector
Discussor

Mirko Laník

41–49

Investment policies and strategies
International Report

Mário Lino Correia

49–50

Investment policies and strategies
Special Contribution

G.E. Achttienribbe

51–52

Investment policies and strategies
National Report Argentina

J. Rais

52–54

Investment policies and strategies
National Report Brazil

S.P. Parreira

54–55

Investment policies and strategies
National Report China

Xu Jing Yi and Xiao Shao Yong

55–57

Investment policies and strategies
National Report Czech Republic

Miroslav Kyncl

57–59

Investment policies and strategies
National Report Finland

Harry Piirainen

60–61

Investment policies and strategies
National Report France

Jean-Noël Brichard

62–65

Investment policies and strategies
National Report Germany

H. Hames

65–67

Investment policies and strategies
National Report The Netherlands

Pieter Jonker

67–69

Investment policies and strategies
National Report Norway

Ivar Kalland

69–71

Investment policies and strategies
National Report Portugal

M.L. Correia

71–72

Investment policies and strategies
National Report Romania

Vasile Ciomos, Gheorghe Nichita and Adriana Pienaru

72–73

Investment policies and strategies
National Report South Africa

Ian Palmer

74–75

Investment policies and strategies
National Report Sweden

Örjan Eriksson

75–75

Investment policies and strategies
National Report Taiwan

Yu-Tse Lai

76–78

Investment policies and strategies
National Report USA

Janice Beecher

79–85

Regulation of drinking water and waste water
International Report

O.D. Hydes

85–86

Regulation of drinking water and waste water
Special Contribution

M. Lascano and R. Riobo

87–88

Regulation of drinking water and waste water
Special Contribution

Wennemar Cramer

88–89

Regulation of drinking water and waste water
National Report Australia

Barry Sanders, Peter Engler and Kathryn Heaton

90–91

Regulation of drinking water and waste water
National Report Austria

F. Schoeller and W. Bolzer

91–94

Regulation of drinking water and waste water
National Report Czech Republic

H. Valdhanslova and J. Kretek

94–96

Regulation of drinking water and waste water
National Report Finland

Erkki Santala

97–97

Regulation of drinking water and waste water
National Report France

Michel Rapinat

98–100

Regulation of drinking water and waste water
National Report Germany

L. Pawlowski

101–105

Regulation of drinking water and waste water
National Report Italy

Paolo Romano

105–107

Regulation of drinking water and waste water
National Report The Netherlands

Joris Al, Wennemar Cramer and Gerard Martijnse

108–109

Regulation of drinking water and waste water
National Report Poland

Marek Roman

109–111

Regulation of drinking water and waste water
National Report Romania

C. Berevoianu and V. Rojanschi

111–113

Regulation of drinking water and waste water
National Report Slovakia

J. Kris, O. Cermak and M. Cermakova

113–115

Regulation of drinking water and waste water
National Report South Africa

F.C. Viljoen

115–116

Regulation of drinking water and waste water
National Report Spain

Felix Contreras Martinez

116–117

Regulation of drinking water and waste water
National Report Sweden

Maria Byström and Thomas Hellström

118–119

Regulation of drinking water and waste water
National Report Taiwan

S.J. Horng

120–122

Regulation of drinking water and waste water
National Report UK

O. Hydes

123–124

Regulation of drinking water and waste water
National Report USA

L.D. McMullen

125–130

Water quality and public health
International Report

Jon DeBoer

130–133

Water quality and public health
Special Contribution

Michael Mold

133–134

Water quality and public health
Special Contribution

H. Mehlhorn and H.-H. Stabel

135–136

Water quality and public health
Special Contribution

I. Bailey

136–138

Water quality and public health
Special Contribution

Terrance Brueck and Paul Cassidy

138–139

Water quality and public health
National Report Argentina

Vazquez Helio and Calderon Enrique

139–140

Water quality and public health
National Report Australia

Barry Sanders and Peter Engler

140–140

Water quality and public health
National Report Australia

F. Schöller and M. F. Klenner

141–141

Water quality and public health
National Report Belgium

F. van Hoff

142–144

Water quality and public health
National Report Czech Republic

B. Havlik

144–144

Water quality and public health
National Report Finland

Leena Hiisvirta

145–146

Water quality and public health
National Report Germany

H. Mehlhorn

146–147

Water quality and public health
National Report Hong Kong

Daisy Ho Suet-mei

147–148

Water quality and public health
National Report Italy

G. Raffaelli

148–149

Water quality and public health
National Report Japan

Yasumoto Magara

150–150

Water quality and public health
National Report Malaysia

M.A. Johari

150–151

Water quality and public health
National Report Malaysia

Mukundan Sugunan Pillay

152–153

Water quality and public health
National Report The Netherlands

Pieter Verkerk, Maup Oversluizen, Angelique van der Schraaf, Cor van de Bogaard and Wennemar Cramer

153–154

Water quality and public health
National Report Portugal

A. Alegria, I. Jorge de Sousa, I. Mateus, J. Caetano, I. Hespanhol and H. Monterio

154–155

Water quality and public health
National Report Romania

V. Frunza and M. Sandu

155–156

Water quality and public health
National Report Slovakia

Zuzana Bratska

157–158

Water quality and public health
National Report South Africa

Jan Bailey

158–160

Water quality and public health
National Report Spain

Carmen Gordo Muñoz and Margarita Palau Miguel

160–160

Water quality and public health
National Report Taiwan

Man-Li Chen

161–162

Water quality and public health
National Report USA

Jon DeBoer

163–175

Water demand management and conservation including water losses control
International Report

Stuart White, Patrick Dupont and David Robinson

175–176

Water demand management and conservation including water losses control
Special Contribution

J.T. van der Zwan

177–178

Water demand management and conservation including water losses control
Special Contribution

R.W. Wyatt

178–179

Water demand management and conservation including water losses control
National Report Argentina

Gérard Faup

180–181

Water demand management and conservation including water losses control
National Report Australia

Stuart White

181–183

Water demand management and conservation including water losses control
National Report Cyprus

Panayiotis Theodoulides

183–185

Water demand management and conservation including water losses control
National Report Denmark

J. Andersen and G. Brandt

186–187

Water demand management and conservation including water losses control
National Report Finland

Markku Leinonen and Mika Rontu

187–188

Water demand management and conservation including water losses control
National Report France

Daniel Villessot

188–192

Water demand management and conservation including water losses control
National Report Germany

H. Hames and W. Hirner

192–193

Water demand management and conservation including water losses control
National Report Hong Kong

Chi-wai Chau

193–195

Water demand management and conservation including water losses control
National Report Italy

Renato Drusiani

195–196

Water demand management and conservation including water losses control
National Report Malaysia

N. Azahari

197–198

Water demand management and conservation including water losses control
National Report Norway

L.H. Hagen

198–199

Water demand management and conservation including water losses control
National Report Poland

Edward Mielcarzewicz and Halina Hotlós

200–201

Water demand management and conservation including water losses control
National Report Portugal

António Jorge Monterio and Conceição Soares de Almeida

201–202

Water demand management and conservation including water losses control
National Report Romania

G. Moraru, F. Iliescu, O. Darabban and F. Frînculeascu

203–203

Water demand management and conservation including water losses control
National Report Switzerland

Urs Kamm

204–204

Water demand management and conservation including water losses control
National Report Taiwan

Yang-long Wu

205–212

Water quality in distribution system operation, storage, cross-connections
International Report

Michael Buckler and Jürgen Zimmer

212–213

Water quality in distribution system operation, storage, cross-connections
Special Contribution

H. Madiec, O. Anvaria and J. Mallevialle

214–215

Water quality in distribution system operation, storage, cross-connections
Special Contribution

J. Pääkkönen and R. Kuivamäki

216–217

Water quality in distribution system operation, storage, cross-connections
Special Contribution

L. Kiéné and P. Leroy

217–218

Water quality in distribution system operation, storage, cross-connections
Special Contribution

B. Berghult, A. Elfstöm Broo, T. Hedberg and J. Hjort

219–221

Water quality in distribution system operation, storage, cross-connections
National Report Czech Republic

L. Zˆáek, J. Hubáková and A. Sládeková

221–223

Water quality in distribution system operation, storage, cross-connections
National Report Germany

M. Bucker and J. Zimmer

224–225

Water quality in distribution system operation, storage, cross-connections
National Report Hong Kong

Chi-chiu Chan

225–226

Water quality in distribution system operation, storage, cross-connections
National Report Japan

Atsushi Masuko

226–227

Water quality in distribution system operation, storage, cross-connections
National Report The Netherlands

D. van Rijsbergen, P.G.G. Slaats, D. van der Kooij and J.H.G. Vreeburg

228–229

Water quality in distribution system operation, storage, cross-connections
National Report Norway

Lars Hem

229–231

Water quality in distribution system operation, storage, cross-connections
National Report Poland

Marian Kwietniewski

232–233

Water quality in distribution system operation, storage, cross-connections
National Report Portugal

M.J. Benoliel and S.Teixeira Coelho

233–234

Water quality in distribution system operation, storage, cross-connections
National Report Romania

E. Chiru

235–236

Water quality in distribution system operation, storage, cross-connections
National Report South Africa

Kevin D'Alton and Grant Mackintosh

236–238

Water quality in distribution system operation, storage, cross-connections
National Report Spain

J. Perramon and F. Ribas

238–239

Water quality in distribution system operation, storage, cross-connections
National Report Taiwan

Chin-Tse Cheng

239–241

Water quality in distribution system operation, storage, cross-connections
National Report Uk

I. Walker

242–244

Water quality in distribution system operation, storage, cross-connections
National Report USA

Gregory Kirmeyer

245–250

State of the art regarding on-line control and optimisation of water systems
International Report

A.J. Dippenaar

251–253

State of the art regarding on-line control and optimisation of water systems
International Report

Hervé Wacheux and André Mollon

253–256

State of the art regarding on-line control and optimisation of water systems
Special Contribution

H.W. Jansen

256–257

State of the art regarding on-line control and optimisation of water systems
Special Contribution

Keith Edwards

257–260

State of the art regarding on-line control and optimisation of water systems
Special Contribution

Terrance Brueck and Paul Cassidy

260–262

State of the art regarding on-line control and optimisation of water systems
National Report Argentina

Carlos Cardone, Hervé Madiec and Juan Pablo Schifini

262–263

State of the art regarding on-line control and optimisation of water systems
National Report Belgium

Walter Rogge

263–265

State of the art regarding on-line control and optimisation of water systems
National Report Cyprus

C.N. Charalambous and A.K. Adamou

266–268

State of the art regarding on-line control and optimisation of water systems
National Report Czech Republic

Lubomír Macek

268–269

State of the art regarding on-line control and optimisation of water systems
National Report Finland

Risto Laukkanen

269–269

State of the art regarding on-line control and optimisation of water systems
National Report Germany

Jürgen Schubert

270–272

State of the art regarding on-line control and optimisation of water systems
National Report Hong Kong

Wing-Cheung Cheng

272–274

State of the art regarding on-line control and optimisation of water systems
National Report Italy

Andrea Lolli and Giuseppe Tavecchia

274–278

State of the art regarding on-line control and optimisation of water systems
National Report Poland

Artur Wieczysty

278–279

State of the art regarding on-line control and optimisation of water systems
National Report Portugal

P. Clemente dos Reis and M.J. Benoliel

279–280

State of the art regarding on-line control and optimisation of water systems
National Report Romania

A. Manescu, N. Stoica, A. Anton and G. Banatean

281–285

State of the art regarding on-line control and optimisation of water systems
National Report Slovakia

Jozef Vrábel

285–287

State of the art regarding on-line control and optimisation of water systems
National Report South Africa

A.J. Dippenaar

287–288

State of the art regarding on-line control and optimisation of water systems
National Report Taiwan

Nan-tzer Hu

289–290

State of the art regarding on-line control and optimisation of water systems
National Report UK

Keith Edwards

291–295

Understanding the needs of your customers through effective communication strategies
International Report

N. van der Woude and C. Trappenburg

295–295

Understanding the needs of your customers through effective communication strategies
Special Contribution

Jaime Castillo

296–298

Understanding the needs of your customers through effective communication strategies
Special Contribution

Hung-Min Shau

298–299

Understanding the needs of your customers through effective communication strategies
Special Contribution

Ari Nevalainen

300–301

Understanding the needs of your customers through effective communication strategies
Special Contribution

Thomas Menze

301–302

Understanding the needs of your customers through effective communication strategies
National Report Argentina

F. Damitio and F. Borenholtz

302–303

Understanding the needs of your customers through effective communication strategies
National Report Belgium

A. T'Syen

303–304

Understanding the needs of your customers through effective communication strategies
National Report Cyprus

Nicos Zambakides

304–306

Understanding the needs of your customers through effective communication strategies
National Report Czech Republic

Ladislav Svec

307–309

Understanding the needs of your customers through effective communication strategies
National Report France

André Montiel, Jean-Luc Trancart and Olivier Salvat

309–310

Understanding the needs of your customers through effective communication strategies
National Report Hong Kong

Roger Man-pang Lam

310–311

Understanding the needs of your customers through effective communication strategies
National Report Italy

G. Viganó

312–315

Understanding the needs of your customers through effective communication strategies
National Report Japan

Kaoru Kawana

316–317

Understanding the needs of your customers through effective communication strategies
National Report The Netherlands

Carla Trappenburg and Nico van der Woude

317–318

Understanding the needs of your customers through effective communication strategies
National Report Norway

Jan-Otto Winther

319–320

Understanding the needs of your customers through effective communication strategies
National Report Portugal

Margarida Ruas dos Santos

320–321

Understanding the needs of your customers through effective communication strategies
National Report Romania

Florin Iliescu, Rodica Filip and Vasile Calin

322–323

Understanding the needs of your customers through effective communication strategies
National Report Sweden

Brita Forssberg and Lars-Erik Lannert

323–324

Understanding the needs of your customers through effective communication strategies
National Report USA

Elisa Speranza

325–327

The present state of sewage treatment
International Report

J. Homsi

328–329

The present state of sewage treatment
Special Contribution

Marcelo Pujol and Oscar Carnabucci

329–330

The present state of sewage treatment
Special Contribution

Cicero Onofre de Andrade Neto

330–331

The present state of sewage treatment
National Report Australia

Chris Davis and David Garman

331–333

The present state of sewage treatment
National Report Austria

R. Haberl

334–334

The present state of sewage treatment
National Report Chile

J. Homsi

335–336

The present state of sewage treatment
National Report Finland

Toimistoinsinööri Juha Hiltula

336–339

The present state of sewage treatment
National Report France

André Lesouëf

339–341

The present state of sewage treatment
National Report Germany

S. van Riesen

342–343

The present state of sewage treatment
National Report Japan

Yoshinobu Ishibashi

343–344

The present state of sewage treatment
National Report Malaysia

L. Weng

345–347

The present state of sewage treatment
National Report Poland

Marek Roman

347–349

The present state of sewage treatment
National Report Portugal

Maria Helena Marecos de Monte

349–350

The present state of sewage treatment
National Report Romania

Vladimir Rojanschi and Victor Ianull

351–352

The present state of sewage treatment
National Report Slovakia

Juraj Námer and Igor Bodik

353–354

The present state of sewage treatment
National Report South Africa

W. Faling

355–357

The present state of sewage treatment
National Report Spain

Avelino Martinez Herrero

357–360

The present state of sewage treatment
National Report UK

John Upton and Dennis Clay

361–365

Drought or supply shortage management
Water shortage management through filters wash water recovering -- a Brazilian successful experience

A.B.D. Barbosa, T.W. de souza Baylão and A. da costa Neto

365–369

Drought or supply shortage management
Demand management and loss water control in the federal district -- Brazil

M.H.F. Montenegro, A.J. dos Santos Neto, M.T. Onoyama and M.S.C. Thomé

369–371

Drought or supply shortage management
Water resources management in Cyprus under drought conditions

C. Palantzis and P. Theodoulides

372–376

Drought or supply shortage management
Drought or supply shortage management

K. Miyazaki

376–381

Drought or supply shortage management
Integrated water resource management in Windhoek, Namibia

B. van der Merwe

381–384

Drought or supply shortage management
Handling water shortage in Oslo

L.H. Hagen

385–389

Drought or supply shortage management
Consequence of El Nin~o 1997-98 on Manila water resources: new perspectives in water shortage management

M. Detay, D. Gaujous, D. Hranisavljevic and J.G. Olives

390–393

Drought or supply shortage management
Multi-dimensional strategies and guidelines for pilot projects and master plans for an integrated urban water resources management in developing countries (case study, Salta City, Argentina)

J. Bundschuh

395–400

Total systems approach to water treatment
Trends and innovations in membrane technology for water treatment in the Netherlands

R. Hopman, M.M. Nederlof, J.C. Schippers, J.A.M.v. Paassen and H.J.L. de Kraa

400–404

Total systems approach to water treatment
Ground water nitrate removal: comparison between reverse osmosis and heterotrophic bacterial process

C. Roveri, G. Genon, D. Giacosa, G. Morello and L. Meucci

405–409

Total systems approach to water treatment
Economic aspects of membrane ultrafiltration: an analysis of performance

R.J. Foot and S.J. Churchouse

410–414

Total systems approach to water treatment
The performance of the Prospect Water Filtration Plant during the Sydney water contamination events

G. Maclean, C. Lubrano, M. Giggacher and P. Alla

415–418

Total systems approach to water treatment
Ultra- and microfiltration in drinking water production from surface water

S. Panglisch, W. Dautzenberg, O. Kiepke and R. Gimbel

419–421

Total systems approach to water treatment
Ultrafiltration membrane full-scale experience status after 9 years of operation and large scale plant capacity 100 000m³/day

J.-M. Laîné and D. Vial

422–427

Total systems approach to water treatment
An optimised water treatment system incorporating protection against Cryptosporidium oocysts

T. Sasaki, K. Kobayashi, T. Hanamoto and D. Nagashio

427–430

Total systems approach to water treatment
Constructing a CT table for Cryptosporidium inactivation with ozone in low TOC and low turbidity waters

J. Oppenheimer, I. Najm, R. Rhodes Trussell, E. Marco Aieta and Joseph Jacangelo

430–434

Total systems approach to water treatment
Multiple barriers for Cryptosporidium and Giardia

G.J. Medema, P. Hiemstra, W.A.M. Hijnen, P.J. Nobel and D. van der Kooji

435–437

Total systems approach to water treatment
Cryptosporidium removal

D. Gatel, J.-Y. Gaubert, C. Galey, O. Chataigner and J. Cavard

438–441

Total systems approach to water treatment
Treatment of surface water by double membrane systems: assessment of fouling, permeate water quality and costs

J.G. Jacangelo, S. Chellam and T.P. Bonacquisti

441–442

Total systems approach to water treatment
Elimination of Giardia cysts, Cryptosporidium oocysts, turbidity and particles in a drinking water treatment plant with clarification and double filtration

F. Ribas, A. Bernal and J. Perramón

443–446

Advances in microbiological monitoring and rapid detection
Bacterial detection by in situ hybridisation

P.A.D. Grimont, B. Regnault, S. Delautre and A. Villarino

446–449

Advances in microbiological monitoring and rapid detection
Rapidness and reliability: important factors in the actual and future development of the microbiological control of water

V. Catalán, C. Moreno, A. Amo and D. Apraiz

450–456

Advances in microbiological monitoring and rapid detection
Using the coliphage naturally present in secondary effluent to monitor performance of a water repurification process in removing virus

P. Galiardo, Y. Chambers, S. Adham, M. Sobsey, B. Gallagher and R. Rhodes Trussell

457–463

Water supply and water quality in rural areas
Programme of rural drinking water, Jujuy, Argentina

M.I. Ledesma, G. Martinez and H. Kleine Hering

464–466

Water supply and water quality in rural areas
A new design for ultraviolet reactors offering better sanitary protection of the receiving medium

M.C. Huau

467–470

Water supply and water quality in rural areas
Stochastic analysis of rural water supply systems

Johannes Haarhoff, Kobus van Zyl, Danie Nel and Mias van der Walt

470–475

Water supply and water quality in rural areas
Development and implementation of drinking-water quality management procedures for rural communities: South African case studies

G. Mackintosh, M. Ramba, E. Delport and B. Genthe

475–478

Water supply and water quality in rural areas
Cost and health benefit analysis of rural water supply in South East Asian Countries

S. Takizawa, F. Lei, S. Punsiri and T.T.V. Nga

479–482

Optimising investment in the rehabilitation of water services
Optimisation of the investment in the rehabilitation of water services: the Buenos Aires concession's case

J.I. Recabeitia

482–487

Optimising investment in the rehabilitation of water services
Waterworks rehabilitation and reinforcement method adopted by Osaka City

A. Ando, K. Yamazaki and T. Nagatani

488–492

Optimising investment in the rehabilitation of water services
Maintenance and rehabilitation strategy for water supply systems in The Netherlands

L.P.M. Rosenthal, A.J.W. de Waal Malefijt and E.F.P.A. Smulders

493–496

Marketing water as a 'product' serving customers
New marketing tools for water companies

J.P.B. Huberts, M.W.M. van Eekeren and S. Ernes

497–499

Marketing water as a 'product' serving customers
Quality of service and customer satisfaction

Lluís Martinez Camps

500–503

Marketing water as a 'product' serving customers
Customer service benchmarking: a market oriented approach to the delivery of water utility services

R.J. Iacullo and F. Gradilone

504–508

Marketing water as a 'product' serving customers
How is water perceived: as a commodity or as a product?

M. Ruas Dos Santos

509–513

Creative use of information technology
WISP---Water Industry Service Provision

Russell Cooper

513–515

Creative use of information technology
EPAL's interactive website

P.C. dos Reis and C. Cavaco

516–517

Creative use of information technology
EMPACT---Environmental Monitoring for Public Access and Community Tracking

L.D. McMullen

517–521

Creative use of information technology
Information technology: toward strategic synthesis

Diana Gale

522–526

Creative use of information technology
Implementing a pipeline strategic renovation plan using a MIS (GIS) approach

E. Varkevisser

526–530

Creative use of information technology
Yokohama's risk management through information technology

H. Kondo

531–536

Human resources: deveopment to optimum levels
'Our people make us strong': optimising human resosurces at Barwon Water

D.B. Brockenshire

537–542

Human resources: deveopment to optimum levels
Development of human resources as an important part of a total performance management

B. Lamberth, R. Flounders, J. Findlater and P.M. Neves

542–546

Human resources: deveopment to optimum levels
Experience of Saur Neptun Gdansk

Z. Maksymiuk

547–549

Protection of drinking water sources for quality and quantity---ground water and surface water
Ground water protection and artificial recharge---an integrated concept

G. Brandt

550–557

Protection of drinking water sources for quality and quantity---ground water and surface water
Ground water resources in Denmark: modelling and monitoring

H.J. Henriksen and J. Stockmarr

557–559

Protection of drinking water sources for quality and quantity---ground water and surface water
The protection of water resources in large urban centres in France

T. Vandevelde

560–567

Protection of drinking water sources for quality and quantity---ground water and surface water
Successful protection of drinking water sources at the Landeswasserversorgung

F. Haakh

568–570

Protection of drinking water sources for quality and quantity---ground water and surface water
An integrated storm-water management to maintain and protect drinking water sources

P. Michel

571–575

Protection of drinking water sources for quality and quantity---ground water and surface water
Scheme to improve ground-water protection in Denmark

Richard Thomsen

576–580

Protection of drinking water sources for quality and quantity---ground water and surface water
Protecting New York City's drinking water sources

A. Ashendorff

581–585

Integration of storage and treatment for water quality management
Raw water quality management at Wahnbach reservoir

J. Clasen

585–591

Integration of storage and treatment for water quality management
Water reservoir: another stage for water treatment process?

T. Le Vaillant, Z. Do Quang, J. Simmons, J.L. Delmas and D. Chen

591–595

Integration of storage and treatment for water quality management
Integrated water quality management: an algal perspective

M.C. Steynberg

595–598

Integration of storage and treatment for water quality management
Impact of recreation in a drinking water reservoir on treatment requirements

M.D. Beuhler, M.H. Stewart and J.D. Kostelecky

599–604

Modelling of rapid filtration processes
Modelling, laboratory-scale and pilot plant investigations of deep bed filtration with Permeable Synthetic Collectors (PSC)

A. Nahrstedt, K. Esperschidt and R. Gimbel

604–608

Modelling of rapid filtration processes
Modelling adsorptive iron removal in filters

S.K. Sharma, B.S. Mendis, M.R. Greetham and J.C. Schippers

609–612

Modelling of rapid filtration processes
Practical experience of using rapid gravity filter models to improve operational practice at water treatment works

R. Head and D. Shepherd

613–618

The removal of arsenic
Treatment of arsenic by filter coagulation: a South American advanced technology

H. Madiec, E. Cepero and D. Mozziconacci

618–620

The removal of arsenic
Community participation in reducing risks by exposure to arsenic in drinking water

S. Rivero, J.A. Alvarez, V. Liberal and M.L. Esparza

621–625

The removal of arsenic
Removal of arsenic from drinking water supplies: Chile experience

A.M. Sancha

625–628

The removal of arsenic
Arsenic removal without sludge generation

C. Stamer and K.A. Nielsen

628–631

The removal of arsenic
Comparison of conventional and new techniques for the removal of arsenic in a full scale water treatment plant

M. Jekel and R. Seith

632–635

The removal of arsenic
Eco-friendly and cost-efficient removal of arsenic, iron and manganese by means of subterranean ground-water treatment

U. Rott and M. Friedle

636–640

The removal of arsenic
Pilot study for arsenic removal

V.P. Simeonova

641–645

Performance indicators and benchmarking - evaluation of company efficiency
The Benchmarking Club of Italian Water Services: first results of an experience started in 1998

R. Parena and F. Sanna

646–651

Performance indicators and benchmarking - evaluation of company efficiency
Performance indicators and benchmarking evaluation of company efficiency: the system employed by WML in The Netherlands

J. Huberts and E. Smeets

652–657

Performance indicators and benchmarking - evaluation of company efficiency
The use of benchmarking and performance measures as utility improvement strategies

Diana Gale

658–662

Performance indicators and benchmarking - evaluation of company efficiency
Performance indicators and benchmarking evaluation of company efficiency

M. Roberts

663–668

Experiences in the use of domestic and end user metering
Legal and technical problems relating to domestic end-user metering in Hungary

G. Karászi and C. Várszegi

668–671

Experiences in the use of domestic and end user metering
Automated meter reading: cost-benefit analysis of the Metropolitan Water Works of Turin prototype

R. Parena

672–675

Experiences in the use of domestic and end user metering
Report on the study of home water meters in Osaka City

T. Yamada and T. Kawauchi

676–680

Experiences in the use of domestic and end user metering
Experiences in the use of measuring end users and domestic consumption

Carlos Sanclemente

681–684

Control of industrial discharges to the sewerage system
Previous analysis for the treatment of sewage in the city of Santiago de Chile

S. Santibañez and A.S. Pinto

685–689

Control of industrial discharges to the sewerage system
Control of industrial discharges into the sewerage system

P. Romano and E. Lorenzi

690–694

Control of industrial discharges to the sewerage system
Control of industrial discharges to the public sewerage system

P. Duroska and J. Sabol

695–696

Water supply and sanitation for the urban poor -- is 'willingness to pay' or 'willingness to provide' the obstacle?

S. Trace

696–697

Progress and partnerships: addressing history's legacy through South Africa's community water supply and sanitation programme

M. Muller

697–697

Private sector participation in water supply and sanitation in Argentina: balancing economic, social and environmental goals

S.A. Mazzucchelli

698–698

Water outreach to the rural and urban poor

C. Rietveld