Water Supply Vol 5 No 6 pp 273–280 © IWA Publishing 2005
Trans-national water supply benchmarking: the cross-border co-operation of the Bavarian EFFWB project and the Austrian OVGW project
H. Theuretzbacher-Fritz*, J. Schielein**, H. Kiesl***, J. Kölbl****, R. Neunteufel***** and R. Perfler******
* Institute of Urban Water Management and Water Landscape Engineering, Graz University of Technology, Stremayrgasse 11/I, A-8010 Graz, Austria, (E-mail: theuretzbacher@sww.tugraz.at)
** Rödl & Partner, Aeussere Sulzbacher Strasse 100, D-90491 Nuremberg, Germany
*** Rödl & Partner, Aeussere Sulzbacher Strasse 100, D-90491 Nuremberg, Germany
**** Institute of Urban Water Management and Water Landscape Engineering, Graz University of Technology, Stremayrgasse 11/I, A-8010 Graz, Austria, (E-mail: theuretzbacher@sww.tugraz.at)
***** Institute of Sanitary Engineering and Water Pollution Control, University of Natural Resources and Applied Life Sciences Vienna, Muthgasse 18, A-1190 Vienna, Austria
****** Institute of Sanitary Engineering and Water Pollution Control, University of Natural Resources and Applied Life Sciences Vienna, Muthgasse 18, A-1190 Vienna, Austria
ABSTRACT
Based upon the IWA performance indicator system benchmarking projects for water supply enterprises have been carried out in Bavaria (Germany) and Austria. Due to the similar water supply structure of these neighbour countries, a cross-border co-operation was defined to develop a compatible system and to conduct trans-national comparisons. In this paper, the two projects and the cross-border co-operation are described. First comparison results are presented for key indicators showing a good overall performance in both projects, especially with reference to international levels. Keywords Austria; Bavaria; benchmarking; co-operation; performance; water supply
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