Water Supply Vol 3 No 1-2 pp 449–454 © IWA Publishing 2003
IAFECT®: a management tool to ensure effective technology training in the drinking water industry
M.C. Steynberg* and A. Vermeulen**
*Rand Water, PO Box 3526, Vereeniging, South Africa (E-mail: msteynbe@randwater.co.za)
**Neurolink, PO Box 1904, Wapadrand 0050, South Africa
ABSTRACT
For years training was evaluated with measures such as numbers of participants, number of programs, length of programs, cost of programs and content of programs. These input focused measures have to be replaced by output focused measures. The output focused measures include learning profile and whole brain approach for the learner, competency requirements for the job, management's role before, during and after training as well as the competency of the trainer and the effectiveness of the training environment. However, to ensure that the highest possible scores for these measures can be achieved, a multidisciplinary approach is of paramount importance. The purpose of this article is to demonstrate the IAFECTª management tool designed to ensure effective technology training. IAFECTª is a systematic approach that involves all stakeholders. It focuses on technical competence and a high Return-On-Investment.
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