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Water Practice & Technology © IWA Publishing 2010  |  doi:10.2166/wpt.2010.014

Introducing Country-wide Benchmarking to The Water Supply Sector in Slovenia Linked with Cross-Border Comparisons with Austria and Bavaria

Heimo Theuretzbacher-Fritz^*, Jörg Schielein^**, Harald Kiesl^**, Roman Neunteufel^*** and Jörg Kölbl^*

^*Institute or Urban Water Management and Water Landscape Engineering, Graz University of Technology, Austria
E-mail: theuretzbacher@sww.tugraz.at
^**Rödl & Partner Nuremberg, Germany, E-mail: joerg.schielein@roedl.de
^***Institute of Sanitary Engineering and Water Pollution Control, University of Natural Resources and Applied Life Sciences Vienna, Austria
E-mail: roman.neunteufel@boku.ac.at

Within the frame of EU funded project on the implementation of the EU Water Framework Directive, a pilot project of corporate benchmarking of water supply services was carried out in Slovenia. Eight utilities participated and were able to deliver data quickly, entirely and of high quality. The PI results also compared cross-border with utilities of Austria and Bavaria gave first hints on the state of the Slovene utilities. Hence, benchmarking can be implemented in the Slovene water supply sector but still needs efforts for a national project organisation.

Keywords: Austria; Bavaria; benchmarking; cross-border comparison; Slovenia; water supply

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