A social participation. Consumers and the water supply company.
M. Huelin Franquelo1 and Guillermo Cao Moisés2
Vice-president of AL ANDALUS, Consumers and Users Association Managing director of the Commercial Area of the Empresa Municipal Aguas de Málaga S.A. (Water Company of the City of Málaga).
ABSTRACT
An essential component of an advanced democracy is civil participation at all levels of administration. Water Framework Directive has proposed a substantial reform in European legislation on water and has revolutionised the management of water supply through democratic inclusion of citizens. Through this new legal aim of water management we have encountered various forms of participation which will be of use to many Water Supply Companies, and Consumer Associations. One example of participation and collaboration is that which was achieved between Consumer Associations and Málaga's Water Supply Company (EMASA). In this presentation we will explain how this was managed and describe those social agents involved, the roles each took and the specific actions undertaken.
Keywords: Public participation; Water Framework Directive; Guidelines in relation to public participation in the Water Framework Directive; the taking of shared decisions; Consumer Associations; Collaboration Agreement
