Water21 April 2012 (14.2) pp37-39 © IWA Publishing
Achieving water loss management through coaching a whole-utility approach
By Jurica Kovac and Bambos Charalambous
Dealing with water loss requires a holistic approach in all aspects, not just regarding the technical issues but also the important changes required for capacity building in order to accomplish the desired goals. Jurica Kovac and Bambos Charalambous outline some of the additional aspects of water loss management with a specific focus on coaching as a discipline in this field, looking at what it is, how it works and who can provide it.
Keywords: water loss, utility management, business coaching
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